Email & Chats of the Week!

As I scribed in my previous post, my new job has me dealing with customer issues via phone, email and now chat as well. Without getting too deeply into it, the company for whom I am employed offers certain gadgets and interesting gift ideas at often exorbitant prices. This company actually purchased the name of the former one which went bankrupt in 2008. Basically, that means there are potentially millions of Americans out there trying to get service on products that are no longer guaranteed. As an introduction, check out the weird-ass chat exchange below:

info: Thank you for your patience, I’m finishing with another customer, please wait a moment and I’ll be right with you.
info: You are now chatting with 'Scribe'

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Visitor: where can i find atore
Visitor: store
Scribe: Sorry all the stores closed when the former [company] filed for bankruptcy in 2008
Visitor: haha
Visitor: hahahahahahahahah

Short and sweet, right? Below is an email I want youse to paid real close attentions to 'cause the English is not real good and stuff. There's a payoff in the signature line:

Hello

We got a order from your company with no clue as to who ordered this it was ship to :

Shadows Bedell

(Address omitted)

Ship Date 12-15-2010

Trk Nbrs: 038055796152054

Description Slippers Black Mens –LG

We would like to know who ordered this out and we also need to exchange for a MED

We really need to Thank them for a lovely gift

Thanks

Dr and Mrs Shadows Bedell

Yep. And finally, a little slice of spam:

Sent: Friday, February 25, 2011 12:42:45 PM

To: Customer Service

Subject: [Spam]If your wife in bed resembles a log apply pure magic of pharmacy!

Auto forwarded by a Rule

http://www.bremen-bowling.de/BUqwpGioQW.htm

I Guess I'm Back...

My new job has me dealing with customers not only on the phone but via email! That means I don't need to recreate conversations, just edit them for specific references. Finally, you will all see just how stupid the American consumer has become!!!